Put AI to work across your
business

AI is multiplayer. Run teammates and applications together in one shared runtime.

# customer follow-up

AveryClaude Opus 4.8

I see you have a two o'clock with Northstar. I pulled the account notes, checked recent support tickets, and staged a follow-up draft.

TRUSTED BY

AI started as single-player. But work is multiplayer

Your teams are already building with prompts, skills, AI teammates, and local workflows.

The Assist Runtime turns that activity into a shared operating layer where the human team and agents can use the same systems, follow the same permissions, and hand work back and forth safely.

AssistTeam System

AI Agent

Skills

Tools

Connections

Applications

Tools

Applications

Skills

AI Agent

Connections

Tools

Skills

Applications

AI Agent

Connections

Skills

Tools

Connections

Applications

AI Agent

Skills

Tools

Connections

Applications

AI Agent

Skills

Tools

Connections

Applications

AI Agent

Skills

Tools

Connections

Applications

Software on demand, without sacrificing control

Turn any workflow into a Sandcastle. A secure, purpose-built app your team and AI teammates can use together.

Message the agent...

Send

Give your team one place to work with AI

Sandcastles open alongside your AI teammates, giving people and agents a shared workspace to collaborate, make decisions, and get work done.

DDDeal Desk

exception requests7 waiting · $3.1M ACV

New request

All7Policy breach2Needs CFO1

Meridian Health$840K ACV · 22% off list · net-602 breachesApprove

Calder Retail Group$310K ACV · 12% off list · net-30Dana · editing

PGPricing Guardrails

Pricing Guardrails

What we allow, who signs off, and how the exceptions turned out.

approval bands

0–10% off listAE

10–20% off listVP Sales

20%+ or net-60CFO + VP Sales

precedent · net-60 over $500k

Halcyon Systems $720Krenewed at list

Pike & Vance $610Krenewed at list

Orlin Foods $540Kchurned in year 2

Assist

Deal Desk Assistyour session

What would you like to do today, Yara?

Message the agent...

Send

shared applications, side by side

1234

DDPGFCAMRNQB

01build alongside ai

Build it with the AI, together

People and AI teammates work the same application at the same time, and you can see who is in it and what they are doing.

The teammate running against an app shows up in that app's presence list the same way a person does, so its work is visible rather than something that happened elsewhere.

02closest to the problem

The people with the problem build the fix

Whoever runs the process describes the application it needs and gets a working one back, without waiting on a queue to be staffed.

What they build goes through your approval process on the way to production, so the shortcut is to the first version, not around the review.

03security

Roll it out, and keep the controls

Hosting, provisioning and role-based access come from the platform, so putting an application in front of a team does not mean standing up infrastructure for it.

Every application answers to the policies your company already set, and access can be widened or pulled back after it ships.

Built for open models, scalable to the frontier

Use frontier models only where they matter. Route routine work to cost-optimized models.

ClaudeFrontier

GeminiFrontier

GrokFrontier

LlamaYour hardware

GPTFrontier

MistralOpen weights

GPTFrontier

LlamaYour hardware

GrokFrontier

GemmaOpen weights

DeepSeekYour hardware

QwenOpen weights

KimiOpen weights

Do not tie your business to one model provider; use the best, most cost-effective model for each workflow.

Scale your team without adding headcount

Turn support, renewals, collections, ecommerce, and manufacturing workflows into AI teammates.

Resolve customer issues faster

Resolve billing, order status, plan changes, and refunds
Troubleshoot common issues end-to-end
Escalate edge cases with full customer context

# support-opsRiley

RileyDeepSeek V3 Opennow

Priya, I just ran an analysis across Zendesk and Stripe. Ticket 1842 is eligible for a reset and partial refund. Would you like me to resolve it?

Zendeskcleared

Ticket 1842 · priority customer context

Stripeeligible

Plan status · refund threshold

Admin APIqueued

Priya

Yes. Reset the login, send the refund note, and keep anything above policy in approval.

RileyDeepSeek V3 Open

Done. I reset access, sent the customer reply, and opened the refund approval with Stripe evidence attached.

refund_approval_ticket_1842Stripe policy evidence · ready for approval

Open

Riley · Customer Ops

Protect renewals before they slip

Watch usage, tickets, sentiment, and renewal dates
Trigger save plays before accounts go dark
Draft renewal plans and CSM nudges

# renewalsRowan

RowanQwen3 32B Opennow

Andre, I just checked Salesforce, Gmail, and product usage. Three renewals are going quiet before close. Should I start the save plays?

Salesforceready

Renewal cohort · next 30 days

Product Usagedeclining

Seats, usage, and feature adoption

Gmailready

CSM nudges · save play sequence

Andre

Start with the two strategic accounts. Give the CSMs the usage context and next-best action.

RowanQwen3 32B Open

I went ahead and drafted both CSM nudges with usage drops, ticket themes, and the recommended meeting ask.

strategic_account_save_plays.eml2 CSM drafts · usage context included

Download

Rowan · ARR Protection

Get customers live faster

Turn signed contracts into live customers
Provision accounts, configure settings, and migrate data
Track training, integrations, and time-to-value

# onboardingLena

LenaGemini 2.5 Flashnow

Priya, I just reviewed the signed contract and implementation notes. The onboarding plan is ready, but two integrations need admin approval.

HubSpotqueued

Signed contract · implementation notes

Admin APIqueued

Workspace setup · permissions

Calendarready

Training checklist · kickoff plan

Priya

Queue the workspace setup now and assign approvals to the customer admin.

LenaGemini 2.5 Flash

Done. Provisioning is queued, owners are assigned, and the time-to-value checklist is ready for launch.

time_to_value_checklistOwners assigned · launch tasks ready

Open

Lena · Onboarding Ops

Collect cash sooner

Track unpaid invoices and payment promises
Send follow-ups and reconcile incoming payments
Escalate disputes and high-risk accounts

# finance-opsJordan

JordanClaude Sonnet 4now

Andre, I just ran the AR close review in NetSuite and Gmail. Five invoices need follow-up and one dispute needs escalation.

NetSuiteupdated

Open AR · unpaid invoices

Gmailmatched

Payment promises · prior replies

Finance Ledgerescalated

Dispute packet · supporting ledger

Andre

Send the standard follow-ups and escalate the dispute with the invoice history.

JordanClaude Sonnet 4

I went ahead and sent the follow-ups, updated payment promises, and escalated the dispute with the supporting ledger.

dispute_packet_invoice_history.pdfSupporting ledger · escalation ready

Download

Jordan · Finance Ops

Recover missed revenue

Compare contracts, usage, entitlements, and invoices
Find underbilling, missed true-ups, and expired discounts
Surface recovered revenue with source evidence

# rev-opsSloane

SloaneClaude Opus 4.1now

Priya, I just matched contracts, usage, and draft invoices. Two accounts appear underbilled before invoices go out.

Snowflakefound

Usage exports · entitlement events

Contractsmatched

Discount terms · true-up clauses

Billing Systemapproval

Draft invoice edits · source evidence

Priya

Show me the source evidence first, then prepare the true-up edits for approval.

SloaneClaude Opus 4.1

Evidence is attached. I prepared the true-up changes and marked the recovered revenue estimate for your approval.

revenue_true_up_evidence.xlsx3 sheets · 2 underbilled accounts

Download

Sloane · Found Money

Win complex deals faster

Qualify inbound deals and build custom proposals
Fill RFPs and security questionnaires
Prepare ROI models and procurement follow-ups

# deal-deskTheo

TheoGemini 2.5 Pronow

Andre, I just reviewed the RFP, Salesforce notes, and security library. Most answers are ready; three legal flags need review.

Salesforceready

Deal notes · buyer requirements

Docsflagged

Security library · legal exceptions

Proposal Modelready

ROI model · procurement follow-ups

Andre

Send me the first pass and route only the legal flags. Keep procurement follow-ups separate.

TheoGemini 2.5 Pro

Done. The first pass is ready, legal flags are routed, and procurement follow-ups are separated for the AE.

rfp_first_pass_and_flags.docxLegal flags routed · procurement follow-ups split

Download

Theo · Procurement Ready

Prevent production delays

Catch shortages before a production line stops
Coordinate ERP, WMS, maintenance, and supplier updates
Escalate recovery plans with approved next actions

# manufacturingMarcus

MarcusQwen3 32B Opennow

Andre, I just checked the ERP, WMS, and maintenance logs. Line 4 has a packaging material risk before second shift.

ERPlow stock

Packaging materials · next 8 hours

WMSavailable

Alternate pallet location · transfer window

Maintenance Logsclear

Line 4 maintenance window

Andre

Move the alternate stock and notify the shift lead. If ETA slips, escalate to procurement.

MarcusQwen3 32B Open

Done. I created the warehouse transfer, notified the shift lead, and prepared the supplier escalation if the transfer misses the cutoff.

warehouse_transfer_WO-1187WMS transfer link · escalation staged

Open

Marcus · Manufacturing Ops

Protect ecommerce margin

Watch SKU margin, promos, inventory, and fulfillment cost
Catch discount leakage before campaigns launch
Draft merchandising changes with source evidence

# ecommerceHarper

HarperGemini 2.5 Flashnow

Priya, I just reviewed Shopify, promo rules, inventory, and ad spend. The weekend bundle is about to sell below target margin.

Shopifyflagged

Bundle margin · discount stacking

Warehousetight

A-size inventory · fulfillment cost

Ad Platformover target

Campaign spend · ROAS threshold

Priya

Pause the stackable promo, keep the campaign live, and draft the merch update with the margin evidence.

HarperGemini 2.5 Flash

Done. I paused the stackable discount, kept paid media running, and drafted the merchandising update with margin and inventory evidence attached.

bundle_margin_evidence.xlsxMargin + inventory evidence

Download

Harper · Margin Protection

Ship custom apps without SaaS sprawl

Build CRM, ops, finance, and support apps around your workflow
Combine AI teammates, forms, dashboards, and approvals in one Sandcastle
Use the Assist Runtime to govern every screen and action

# appsQuinn

QuinnGLM-4.6now

Priya, I just mapped your expansion workflow into a CRM Sandcastle: accounts, approvals, dashboards, and role policies.

Workflow Mapperscaffolded

Accounts, stages, approvals

App Builderscaffolded

CRM Sandcastle · governed app shell

Policy Engineapplied

Manager approval · write actions

Priya

Scaffold it with the dashboard first. Keep write actions behind manager approval.

QuinnGLM-4.6

I went ahead and scaffolded the app shell, wired the dashboard, and put write actions behind manager approval.

CRM Expansion SandcastlePreview link · approvals enforced

Open

Quinn · Custom Apps

AI that meets your team where work happens

Interact with your AI team from Slack, Claude, Codex, or the surfaces your human team already uses.

where you work

AI team / open models

SlackChannels + approvals

Microsoft TeamsTeam chat + escalation

BrowserInternal apps

ChatGPTAssistant surface

Claude CodeDeveloper workflow

CodexCode teammates

ResearchteammateLlama 3.3 70B

OutreachteammateQwen 2.5 72B

PipelineteammateMistral Large

SupportteammateDeepSeek V3

ReportingteammateGemma 2 27B

SchedulingteammateLlama 3.1 8B

Assist

Surfaces

SlackChannels + approvals

Microsoft TeamsTeam chat + escalation

BrowserInternal apps

ChatGPTAssistant surface

Claude CodeDeveloper workflow

CodexCode teammates

The Infinity Connector

Connect your AI team to the APIs and EDI systems behind each workflow, then wrap every action in policy.

Enterprise-grade control

Every action the AI team takes is checked against role-based policy before it can read or write data.

AI Teammatethinking

ERP

NetSuite · Oracle

systems of record

CRM

Salesforce

customer relationships

Data Warehouse

Snowflake

enterprise analytics store

Inventory

WMS · Manhattan

stock + fulfillment

GL / Finance

Sage Intacct

general ledger

Outlook · Gmail

communications

Documents

SharePoint · Drive

policies + contracts

Workday

people · access-controlled · restricted

Partner API

Stripe · Shopify

partner + billing APIs

Analytics

Looker · BI

BI + scheduled reports

INITIALIZING ASSIST TOOL SYSTEM_

# finance-ops

task 1 / 4 · thinking · 0.0s

Priya

@assist find the margin leak in Q3, quantify, and brief. Only use systems I am allowed to access.

Adapolicy engine

I'll check the policy before every tool call and keep an audit trail as I work.

Calculate the ROI of every workflow

Break your spend into tokens, tool calls, LLM spend, and tool spend, so teams can see what a workflow costs, compare it to business impact easily, and optimize usage.

Usage Breakdown

DailyWeeklyMonthly

UsersAgentsSandcastles

AgentInput tokensOutput tokensLLM spendTool spendTotal spend%

SloaneClaude Sonnet 4 · 62.2k tool calls

420.0M42.0M$1,890$11$1,901

RileyGemini 2.5 Pro · 96.4k tool calls

360.0M87.0M$1,320$16$1,336

TheoClaude Sonnet 4 · 57.5k tool calls

280.0M34.7M$1,361$10$1,370

JordanGemini 2.5 Flash · 84.5k tool calls

950.0M330.0M$1,110$14$1,124

RowanGPT-5 nano · 72.8k tool calls

1.90B200.0M$175$12$187

LenaGemini 2.5 Pro · 68.1k tool calls

240.0M62.0M$920$12$932

QuinnClaude Sonnet 4 · 49.9k tool calls

160.0M24.0M$840$8$848

01llm usage

Token spend

Break total token costs down by AI teammate instead of hiding them in a blended platform bill.

Model costs stop being a blended line item and become something operations teams can actually tune.

02tool calls

Tool spend

Track connector and action costs alongside model usage instead of hiding them in platform overhead.

Every workflow shows the model spend, tool spend, total, and share of the monthly bill.

03optimization

Cost visibility

Find expensive runs and agents, and tighten workflows before usage drifts.

See which AI teammates, models, and tool calls drive spend so teams know where to optimize.

Case Study

Assist has been the scaffolding that we needed, as people who did not have any software development background, to build exactly what we were looking for.

BradleyHead of AI Projects, People's

01Identified the need for a software development teammate

People's had exact operational workflows to build, but did not have software development capacity inside the team.

Put AI to work across your
business

AI started as single-player. But work is multiplayer

Software on demand, without sacrificing control

Give your team one place to work with AI

Build it with the AI, together

The people with the problem build the fix

Roll it out, and keep the controls

Built for open models, scalable to the frontier

Scale your team without adding headcount

Resolve customer issues faster

Protect renewals before they slip

Get customers live faster

Collect cash sooner

Recover missed revenue

Win complex deals faster

Prevent production delays

Protect ecommerce margin

Ship custom apps without SaaS sprawl

AI that meets your team where work happens

The Infinity Connector

Enterprise-grade control

Calculate the ROI of every workflow

Usage Breakdown

Token spend

Tool spend

Cost visibility

Case Study

Start with one operation that matters

Practical lessons from production.

Put AI to work across your business

AI started as single-player. But work is multiplayer

Software on demand, without sacrificing control

Give your team one place to work with AI

Build it with the AI, together

The people with the problem build the fix

Roll it out, and keep the controls

Built for open models, scalable to the frontier

Scale your team without adding headcount

Ship custom apps without SaaS sprawl

AI that meets your team where work happens

The Infinity Connector

Enterprise-grade control

Calculate the ROI of every workflow

Usage Breakdown

Token spend

Tool spend

Cost visibility

Case Study

Start with one operation that matters

Put AI to work across your
business