Make AI part of how your business runs.
Assist embeds a senior AI engineer with operations teams to choose where AI can create measurable value, put the first use case into production in weeks, and transfer the knowledge and control to your team.
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AI experiments are easy. Operational change is the hard part.
When we talk to operations teams, we consistently hear the same three challenges.
AI built around your business. Capability owned by your team.
Assist works with operations teams to build around the processes your company already owns, handle the hosting, security, and governance required for production, and transfer the systems and knowledge needed to operate and extend what gets built.
01
Find the work worth changing
We join the operating cadence and map how the work actually moves: owners, systems, decisions, exceptions, and handoffs.
Together, we identify where time, margin, judgment, or customer trust is being lost.
02
Build the first use case in production
Assist builds the integrations, controls, and operating handoffs required for real use. Operations and technical teams test and shape it from day one.
03
Transfer the capability
Your team learns to monitor, improve, and extend what has been deployed.
The system, operating knowledge, and control remain with your company.
Start where delay, leakage, or manual effort already has a cost.
The strongest starting points have an accountable owner, repeat often, and affect a number the business already cares about. We look for places where better execution can recover time, protect revenue, reduce expense, or strengthen customer trust.
Resolve customer issues faster
- Resolve billing, order status, plan changes, and refunds
- Troubleshoot common issues end-to-end
- Escalate edge cases with full customer context
# support-opsRiley
Priya, I just ran an analysis across Zendesk and Stripe. Ticket 1842 is eligible for a reset and partial refund. Would you like me to resolve it?
Zendeskcleared
Ticket 1842 · priority customer context
Stripeeligible
Plan status · refund threshold
Admin APIqueued
Login reset · customer reply
Yes. Reset the login, send the refund note, and keep anything above policy in approval.
Done. I reset access, sent the customer reply, and opened the refund approval with Stripe evidence attached.
People’s built 100+ tools across every department at 90% less cost.
People’s replaced an ill-fitting ERP and spreadsheet workarounds with operational software built around the way its team actually works.
Assist has been the scaffolding that we needed, as people who did not have any software development background, to build exactly what we were looking for.
BradleyHead of AI Projects, People's